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You are looking for a reliable and long-term Local DMC handling Vietnam, Laos, Cambodia, Myanmar and Thailand destinations

You are looking for a reliable and long-term Local DMC handling Vietnam, Laos, Cambodia, Myanmar and Thailand destinations

17 YEARS

Asiana Travel is operated by Asiana Corp. Vietnam and has been serving international tourists since 2005

LICENSED TOUR OPERATOR

  • Member of: Vietnam National Administration of Tourism
  • International Tour Operator License: 01-384/TCDLGPLHQT
  • Business License No: 0103010288

DESTINATIONS

Asiana Travel provides full travel services in Vietnam, Laos, Cambodia, Myanmar and Thailand.

B2B MODEL

Asiana Travel is focus on developing the longterm cooperation with B2B Travel Partners all over the world.

OUR COMPASS

Brand

1. What do we think about your brand name?

You want to build up your brand name to become trusty, quality worldwide and keep it in your customers’ mind from the beginning to the end of services and onwards. Asiana Travel understand clearly our role for contributing to the value of brand name. Therefore, we guarantee to use your brand name while carrying out the services and we always think about if our solution affect to your brand name or not when to be applied to what happen to customers.

Mindset

2. Our Working Mindset

Along with our development, working process is an essential thing to interact with Travel Partner and Their Customer effectively. Therefore, any member of Inbound Department always pay attention to improvement of working process usually that really help us to bring a trust to our Travel Partner and safe feeling to Their Customers in strange land. Finally, result is Customers’ Smile we got after each completed services.

Work

3. How do we work out a product?

We always say that “Specific Product for Your Customers” because all markets have different need and each customer segment of market also have different demand. That is reason why we always listen to your concept to work out suitable products for your customers. Besides, services quality is our concern when provide to customers so we control input of suppliers (accommodation, transportation, restaurant, tour guide etc) to guarantee standard and suitable output. Therefore, you can see how details our product is.

People

4. People in Asiana Travel

Talking about tourism mean talking about many beautiful and different valuable aspects of your country and to share these values to other people and countries, human play a core role. Therefore, our working team is formed by people with a passion of discovery, experience and a big love to their motherland basically. Besides, Asiana Travel always arrange inspection trips and training classes to improve real knowledge about destinations, working skills from May to September every year. Come to interact with our local working team to feel their tourism passion.

OUR OFFICE

TYPE OF TOURISM PRODUCT

Culture & History

Adventure

Wellness

Pilgrimage

Culinary

National Park

Cruise

Veteran

Beach

Muslim

TYPE OF TOURISM PRODUCT

Culture History

Adventure

Wellness

Pilgrimage

Culinary

National Park

Cruise

Veteran

Beach

Golf

"Being Responsible for creating any tourism product that making better places for people to live in and better places for people to visit."

M

Meeting

I

Incentive

C

Conference

E

Event

WORKING PROCESS

1. Quotation
After receving your request, our tour consultant will check essential infomation of your request to work out a quotation accordingly and correctly
2. Tour Confirmation
We will check availability of servies and reserve them that makes your booking workable. Then we compose a Tour Confirmation that include our company information, itinerary, services, payment and cancellation policies. Both of us can discuss anything on the Tour Confirmation to go to an agreement. After that, we will carry out our responsibilities accordingly. 3 - 5 days before your customers’ arrival, we will prodvide you a Final Tour Confirmation with full services’ details and the latest information of destination as weather, exchange rate and tips.
3. On Tour
Upon arrival, our customer care member will call your customers for a friendly greeting via hand phone of tour guide or driver. During the tour, CS will keep in touch with customers to listen their accessment and take instant actions with tour guide accordingly if anything happen unexpectedly to keep everthing going smoothly. Anything is out of our ability and responsibility, we will contact you to have an advise. Any status of solution will be reported to you.
4. End of Tour
Before finishing the tour, our tour guide will give your customers a questionaire form that they will fill their thinking of servies. Then we will collect them from tour guide to read your customers’ feedback to see if they are satisfied or not and what caused it. After that, we will give you a report with photo of customers’ feedback.

OUR CUSTOMERS

CONTINENTS

  • Asia
  • Euro
  • America
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B2B TRAVEL PARTNERS
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INTERNATIONAL TOURISTS

TOURISM EXPO OF B2B NETWORK

Asiana Travel have been serving tourist over the world since 2005 based on B2B and we overcame a lot of difficulties as limited services, facilities, tourism environment and all aspects to satisfy our foreign customers. However, any our achievement is not only based on our The Team of Product, Marketing, Consultant, Operation and Customer Care members whom are always effort to meet customers’ needs but also have to be thankful to the share, feedback of Travel Partners whom help each of us improved ourselves to work out a difference values for their business and customers.

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